Support

Last updated: September 24, 2026

Questions, trouble, or just something you want to tell us? Email versoappllc@gmail.com and we'll reply within 2 business days.

What is Verso?

Verso helps you choose one word for the year, and actually live it. You pick a single guiding word, anchor it with a few optional reflections, and return once a month for a calm check-in on how the word is showing up in your life. No feeds, no streaks, no noise.

Can I change my word during the year?

For the first 24 hours after you save your word, you can still correct it: fix a typo, or follow a change of heart. After that, your word settles in for the year. That's by design: Verso is about living with one word, not swapping it when it gets uncomfortable. Each new year begins with a fresh word. If something unusual happened and you truly need a change, email us and we'll help.

Are my reflections private?

Yes. Everything you write is private by default. No one sees your reflections unless you choose to share them. The community word wall shows only anonymous counts of words, never your name or your writing, and in Settings you control how (and whether) your word appears there at all. If you invite a trusted reader, they can see your story only because you explicitly invited them, and you can revoke that access at any time. If you join someone else's group code, they'll see your name and whether you've opened their story.

How do reminders work?

Each month, the app invites you back: the Reflections tab shows a prompt for this month's reflection whenever you open it. You can also allow notifications for Verso and choose your reminder settings in the app. In the Settings tab, under Notifications, you can choose the day of the month and the time of day for your monthly check-in reminder, turn encouraging and year-end reminders on or off, or switch reminders off entirely. If notifications are turned off for Verso on your phone, Settings shows a shortcut to turn them back on. Verso doesn't send reminder emails.

When can I close my year?

The Year-End Finale opens on December 1 and stays open through January 31. You'll find it in My Words, on your year's page. Before December, that page tells you when it opens.

How do I report something?

If you see a word or a shared story that shouldn't be there, tap Report it at the bottom of the Community tab, or go to Settings, then About, then Report a Concern. Both open an email to versoappllc@gmail.com. You can also write to us directly. We review every report and remove content that breaks our Terms.

Does Verso cost anything?

No. Verso is free: no purchases, no subscriptions, no ads.

Can I lock the app?

Yes, on devices that support it. In Settings, under Security, you can turn on biometric unlock (Face ID or fingerprint) so Verso opens only for you.

What devices does Verso support?

Verso runs on iPhone (iOS 17 or later) and on Android phones (Android 7.0 or later).

How do I delete my account?

You can permanently delete your account and all your data from inside the app: open the Settings tab, scroll to the bottom, and tap Delete My Account. The full steps, including what to do if you can no longer access the app, are on our Delete Account page.